Waymo

Description

Get there with The World’s Most Experienced Driver™ Waymo is on a mission to be the world’s most trusted driver, making it safer, more accessible, and more sustainable to get around—without the need for anyone in the driver’s seat. REQUEST AUTONOMOUS RIDES Ready to ride in any of our existing territories? Download the Waymo app and enter your destination to request your first ride. HOW IT WORKS Once requested, the Waymo car will pick you up from your current location; all you have to do is hop in, sit back, and buckle up. To begin your trip, tap “Start Ride” on the in-car passenger screen where you can also see what the Waymo Driver sees and contact Rider Support at any time. DESIGNED WITH YOU IN MIND Waymo offers the freedom of having a car to yourself without the stress of driving or parking. Day or night, you can request fully autonomous rides that are safe, clean, reliable, and customizable. Whether it’s picking the perfect temperature or streaming your favorite playlists, each ride empowers you to make it your own. MEET THE WORLD’S MOST EXPERIENCED DRIVER™ Waymo is The World’s Most Experienced Driver™ with millions of miles of experience and a proven safety track record. Every car in our all-electric fleet is operated by the Waymo Driver, an autonomous driving technology built with safety at heart. Its real-time visibility gives the Waymo Driver the capability to navigate and adapt with ease. Supported by a multilayered suite of sensors—including cameras, radar, and lidar—our systems maintain a constant 360°-view of the car’s surroundings ensuring road safety for all. YOUR RIDE, EVERY TIME. EXPLORE FEATURES Ride scheduling • Set pick up times up to one hour in advance and we’ll be there to get you. Pick the perfect vibe • Adjust temperature and select tunes all through the Waymo app or in-car screen display. Easy door unlock • Only you can unlock your ride—use Bluetooth to unlock your ride automatically as soon as you’re near. Adjust settings via the My Car Tab in the Waymo app. Share your trip • Share live arrival times with friends and family while en route. Trunk space • Store your belongings with ample trunk space. Upon exiting the car, the trunk will automatically open to ensure nothing’s left behind. Multi-stop • Add multiple destinations to your ride anytime—up to 4 per trip. Or, pull over any time with the tap of a button using the Waymo app or in-car screen. Eco-friendly • Do right by the planet when you ride with our all-electric fleet. The Waymo app is available for download in: • Australia • Canada • France • Germany • Great Britain (UK) • India • Italy • Japan • Mexico • New Zealand • Poland • Singapore • United States of America

Recent Reviews

• ★★★★★No Reels 0101

  Drop off changed mid trip

  My drop off location was updated to a street over from my home with no warning or support at 1:30 am, and I no longer feel safe taking Waymo. As a single woman getting dropped off in LA at 1:30 AM in the morning with a number of heavy bags I took Waymo to feel safe. In the middle of my ride, my destination was changed mid ride to a street over, about a 5 minute walk away. While this isn’t the longest walk, I had bags I could not carry at the same time and felt unsafe walking a block and a half alone. I called rider support during my rides, and they confirmed that I would be dropped off at my home. Per their words, as long as there wasn’t anything blocking the road, I would definitely get dropped at my destination. Once I got to the destination, the Waymo pulled over a block and a half from my destination. There were no physical or any obstruction between my drop off zone and my final destination. I called support and they said there was a Waymo no go zone added during my ride and there was nothing they could do. My concern is multi fold with this: 1) I can no longer trust Waymo to get me home safely, as in the middle of the ride, they could change the drop off based on new no-go zones 2) My biggest gripe: There’s no contingency plan for this event. I was not called by support to let me know about the updated drop zone. I was just lucky I was paying attention. A contingency plan (support staying on the phone until I got home safe, offering to call/reimburse a Uber Women’s ride, etc) would have gone a long way 3) support giving me incorrect information about my destination. I was given false relief when the first support person told me I’d be definitely dropped at my destination unless something was blocking the path. Why didn’t they know about the no-go zones? If they had known, I could’ve taken the rest of the ride to work out a solution. Overall, after over 50 rides 1000 minutes, and being trusted tested in Waymo, I’m no longer feeling safe taking Waymo anymore. I understand that no-go zones can suddenly appear, but the fact that staff was not informed, and that there was no contingency plans for it makes me feel incredibly unsafe.

• ★★★★★Amazing app (highly recomend)

  inconsistent and overpriced

  constantly changes pickup time from 2 minutes to 48 minutes instantly. happens all the time when im in a rush as well. much much more expensive than an uber and just an annoying experience overall. order an uber.

• ★★★★★Gopinath Balakrishnan

  So amazed on the technology 😊😱❤️

  Amazing save and sound

• ★★★★★NullBytesX00

  Amazing app

  Trust worthy safest drivers I have ever seen take no risks and very much pay attention to the waymos surroundings making sure to slow down for potholes ect would highly recommend to anyone looking for a safe ride

• ★★★★★Jie Dee

  First Ride

  The experience was outstanding will use it again

• ★★★★★xxaxaa

  Better than other driving services!

  Don’t have to deal with drivers tryna self promote or vent to me. I can enjoy a quiet ride with my favorite music at a low price.

• ★★★★★Jcsacto

  Great first trip!

  I was apprehensive at first but did a short trip in downtown SF and it went great! Very easy to use and the ride was smooth!

• ★★★★★KJJaber

  Will not send code

  Asks me to type in the verification code but never sent, no matter how many attempts. Worthless POS

• ★★★★★Ijustwanttoplayapuzzle

  Relaxing stress free ride

  Clean and smooth ride

• ★★★★★stevenm755

  Great ride

  We did our first trip on Waymo today. Ordering the car was easy and pick up and drop off were smooth.